· Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
· Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
· Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
· Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently.
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· Attend to other duties as requested by Management and Supervisors
Job Type: Full-time
Salary: £11.02 per hour
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
Work Location: In person
Application deadline: 28/03/2022
Expected start date: 14/08/2023
